UI Study
Typography
About me
A Full-Stack Creative dedicated to building intelligent digital experiences.
Professional Summary
Versatile Web Developer and AI Enthusiast with a rich background in UX/UI design and customer experience. Originally from São Paulo, Brazil, I bring a global perspective and a warm, highly collaborative approach to multidisciplinary tech teams.
I specialize in building modern, user-centric web applications and leveraging Artificial Intelligence to optimize digital products and elevate the customer journey. By combining my foundational skills in graphic and UI design with modern web development and AI integration, I deliver end-to-end solutions that look great and function brilliantly. A highly motivated and solution-oriented leader, I am passionate about using emerging technologies to improve KPIs, streamline workflows, and foster a positive, engaging team culture.
Over 10 Years of Experience in Customer Satisfaction
What I do
I combine a decade of customer success expertise with modern tech to build web solutions that people genuinely love to use. Here is how I can help your business grow:
Modern Web Development: I build clean, responsive, and highly functional web applications. Coming from a heavy customer-facing background, I know exactly how to architect interfaces that are intuitive, accessible, and designed to exceed user expectations.
AI Integration & Automation: I am passionate about the future of tech. I help businesses stay ahead of the curve by implementing smart, AI-powered features that solve complex problems, streamline daily operations, and elevate the overall user experience.
Empathetic Problem Solving: Technology is only as good as the problems it solves for real people. I bring 10+ years of honed communication skills and adaptability to every dev team, ensuring we are always building with the end-user in mind.
UX/UI Design
An effective UX/UI Design is what captures attention and spreads a clear message. I make sure the design is innovative and organized at every stage of the process.
Video Editing
If you are looking for a video editor who’ll take over the research and development of your promo clips, I am a well-established professional to help you with this.
Customer Service
If you are looking for a dynamic Customer Service professional who offers the best customer experience, converts sales, and builds relationships, I can help you immediately with my skills.
Skills
My Experience
Developer/Digital Marketing
Managed the AI front-end development and user experience of Cornerstone College and Cornerstone Digital platforms, ensuring visually appealing, responsive designs and seamless user interactions. Customized and enhanced WordPress-based LMS solutions (LearnDash, Tutor LMS) to deliver intuitive course interfaces, engaging student dashboards, and streamlined content presentation.
Lead UX/UI Designer
I've led a team of 4 designers to help, collaborate and approve their designs to make sure it matches the project expectations and latest design standards. I designed user-friendly screens and interactions, delivering modern components, and consistent layout for AI Meeting Assistant app. Conducted productive meetings, online and in person, creating a motivating work environment.
UX/UI Designer
I was responsible for creating complex wireframes, high fidelity mock-ups, UI Kit, brand materials, logo animation, and promotional video editing for a League of Legends web and mobile application . I have introduced AI Art Generated technology, which streamlined the development process, while evolving the graphic design, and the user interface.
Information Designer
Managed SharePoint 365 collaborative platform, coordinated the site map, user flow, and design of Atento Report’s Hub. Added value to services by creating intranet websites and dashboards for relevant companies in the market. In addition to designing, developed visual communication for IT suuport, produced high-impact business presentations and effective corporate newsletters. Assisted in the training and qualification of new analysts, held welcome presentations, organized team integration events, in accordance with company guidelines.
Customer Service Agent
Managed IT support and telecom services, being proactive in selling additional services. Interacted in different industries, from telecommunication to financial and multi-sector. Provided world-class remote assistance aligned to the customer service best practices. Developed operational scripts and technical manuals, adapted to customers' needs. Experience with multichannel service, responding to customers via web, store and phone. Helped customers keep up with the products by resolving critical tickets in real-time.